Frequently Asked Questions

Q: What are the standard sizes or dimensions of bedding?

A: There are four standard size beds and their dimensions are as follows:

Twin — 39" x 74"
Full (double) — 54" x 74"
Queen — 60" x 80"
King — 76" x 80"

The most common "special sizes" are:

Twin XL — 39" x 80"
Three Quarter — 48" x 74"
California King — 72" x 84"
Waterbed Insert* — 70" x 82"

(* This is a standard construction mattress to replace a waterbed mattress.)

Q: What firmness levels are sleep sets are generally available?

A: There are three general types of standard construction mattresses available.

1. Firm - a mattress that has a "firm" combination of padding on top of the springs that gives the top of the mattress a stiffer feel.
2. Plush - a mattress that has a "soft" combination of padding on the top of the springs that gives the top of the mattress a softer feel.
3. Pillowtop - a mattress that has a "soft" combination of padding on top of the springs, but the top several layers are sewn separately to a pillow (generally 1 - 4 inches thick), then sewn on top of the spring system.

Some manufacturers produce the same model of bed with the same innerspring unit, box spring(s) and supportive capacity, but designate them as "firm", "plush", or "pillowtop". But the cushioning materials overlaying the unit are progressively more in number, are thicker or varying in composition and cost. These cushioning layers are what give the bed its "feel". This is typically referred to as the comfort aspect and is a personal somewhat subjective choice that is typically influenced by whether you sleep on your side, or your back. Most doctors do not recommend sleeping on your stomach, as it induces an unnatural arch in the spine that can leave you with a chronic low grade backache.

Q: Which manufacturer makes the best mattress?

A: This is a commonly asked question and the truth is, each customer is best deciding this for themselves. Price points, materials, product lines, personal experience and branding all have influence on the consumers who prefer one manufacturer over the others. We encourage our customers to research all available options before heading out to try mattresses at a retail location. Houston Mattress Liquidators holds not vested interest in any one mattress company and find that each bedding manufacturer produces mattresses serving a majority cross section of the population. Remember, just because a bed is more expensive does not necessarily make it a “better” mattress. Our trained sales staff is more than happy to assist you with any questions you may have.

Q: Do we carry a mattress called……?

A: Manufacturers have many model names and covers, although we may not carry the model you are looking for we likely have a very similar mattress with same specifications.

Q: What is a platform bed? Do I need a foundation?

A: Platform bed frames are designed with slats or a board that can support the weight of a mattress without using a box spring or foundation. Box springs are not necessary, nor recommended with a platform bed. Today’s mattresses are designed to work just as well with without a box spring as it does with one. The important thing to double check is that the surface beneath the mattress is flat.

Q: What is the difference between Standard (Eastern) King size and California King size beds?

A: California King size is 4" longer and 4" narrower than a standard King size. Most stores only sell the Standard Eastern King mattress. California King's are a specialty mattress. Cal-King Mattress 72" wide x 84" long Eastern King Mattress 76" wide x 80" long

Q: Do you have delivery?

A: Yes we do. A minimal charge is associated with delivery, dependent on distance and items purchased. Generally $25 - $75 in Greater Houston Area for mattresses and $75-$150 for delivery, setup and programming of adjustable bases.

Q: Do you set up the goods being delivered?

A: We do on most items if requested at the time of purchase. Set up of products does take time and associated labor charges will need to be added for the service, therefore we ask that you let us know at the time of purchase.

Q: Do you take orders over the phone?

A: Yes we do, all the time. Please call us any time during business hours. We will take delivery instructions from you and inform you of an expected arrival date (usually within a week). If you wish to pay via credit card we will process your transaction today and bring a copy of the slip with your delivery. Other payment options are cash on delivery, personal check, 90 Days Same As Cash - No Credit Check Financing. Contact  Michael Hamm 281-210-9674

Q: Do you take away the old mattress?

A: Yes we will dispose of  your haul off and  dispose of your old mattress.

Q: Will the mattress mattress and foundation fit going up the stairs?

A: Most of the time this is not an issue. If there is a problem in your house most mattresses are built to endure being folded almost in half without damage. If the foundation does not fit (this can occasionally be a problem with a queen size purchase) a split queen foundation can be ordered at an additional cost.

Q: What if I am not comfortable on my new mattress?

A: You should give your new mattress at least two weeks before reaching any conclusions. A 30 Day Comfort guarantee is provided free with purchase allowing the mattress exchanged for any reason in the first 30 days of ownership.  

Q: What does it mean if there are body impressions in my new mattress?

A: Body impressions are a natural occurrence with a new mattress, particularly those that are thick and plush. Please give your new mattress a chance to break in, this process should take around one month.

Q: How do our prices compare with our competitors?

A: We are the largest mattress liquidator in the Texas.; we receive all of the  Sealy and Macy’s product in the state. We have no competitors in the Texas, Louisiana, Arkansas, Oklahoma or New Mexico and Nevada. We are a high volume business and this allows us to buy mattresses at the lowest price. We pass the savings on by selling to the general public and an unbeatable bargain basement prices.  We are the bottom line on top of the line bedding. Absolutely no one can beat our prices.

Q: Do you sell custom sizes?

A: Yes we do. We have direct access to premier label mattress manufacturers capable of making a mattress of almost any shape and size.

Q: Can I buy just the mattress or foundation?

A: Yes you can. King box spring set is $149.  Queen box spring $79 when purchased separately. This price is not necessarily the total deducted from set price should you want just the mattress.    

Q: Why is the price of just the mattress not half the price of a complete set?

A: In recent years, as mattresses have grown in thickness and complexity, the cost of purchasing just the mattress has risen from 60% to as high as 85%. There are many more construction elements involved in the design of a mattress than that of the foundation.

Q: Can we buy just the headboard and not the footboard?

A: In most cases you can, only a few designs require the purchase of both.

Q: How long will a new mattress last?

A: If you get 6+ years of service out of a mattress then your you've done your research and purchased a high quality mattress. A service life of 3-5 years is adequate and what can be expected from entry level mattresses used on a daily basis,  but it truly depends on a number of variables i.e. weight, height, Sleeping patterns, time spend in bed (watching tv, computer, paying bills), material, craftsmanship. Maintenance schedule (rotating mattress, mattress pad usage) and the owners comfort level . Mattresses can be categorized into categories... Promotional, 

Q: Why do I need a center support roller frame for my new mattress set?

A: It is required for warranty coverage by all manufacturers. With out this extra support the foundation will warp over time and not provide the proper support to the mattress. If you have ever had a bed that seems to be lower in the middle causing you to roll into the center this has happened because the box spring was not properly supported.

Q: Why is there such a gap between my footboard and the bottom of the mattress?

A: The gap is there to make it easier to tuck in sheets and leave ample room for your duvet or comforter.

Q: Do your delivery men work for you or are they private contractors?

A: Yes they do work only for us. They are the vital last contact you have with Mattress Liquidators and the level of service would certainly be reduced if they worked for an unrelated delivery company.

Q: Why are the mattresses so tall?

A: Today’s consumer places a greater value on comfort (plush vs. firm) than ever before and bedding manufacturers have responded. Modern mattresses are more comfortable and hence have greater amounts of materials added to pillow tops than those produced even ten years agol Upon request, at the time of purchase we can substitute low profile box spring enabling the mattress to sit 4” lower than standard box springs.

 
Houston Discount Mattresses - Name Brand Mattress Liquidators | 281-210-9674